Legal
SMS Terms
- I text you only when you've asked me to: you tick the box on the form, you text me first, or you say yes when I ask.
- Message frequency varies, usually 1 to 6 messages per inquiry. No marketing texts.
- Message and data rates may apply.
- Reply
STOPto opt out at any time. ReplyHELPfor help. - Consent is not a condition of any purchase.
- I don't share your mobile number or text opt-in data for marketing.
The program at a glance
- Program name
- Helmgrove
- Operated by
- Helmgrove LLC, Clarksville, Tennessee
- What the texts are
- Replies and follow-ups to your request about Helmgrove, such as scheduling a call and sending your recap or setup details.
- How often
- Message frequency varies, usually 1 to 6 messages per inquiry.
- Cost
- Message and data rates may apply. I don't charge for the texts.
- Opt out
- Reply
STOPat any time. - Help
- Reply
HELP, or call (559) 840-7710, or email jesse@helmgrove.com. - Condition of purchase
- Consent is not a condition of any purchase.
- Privacy
- See the Privacy Policy. Mobile numbers and text opt-in data are not shared for marketing.
How you opt in
There are three ways. I keep a record of how and when you said yes.
- The contact form (once it's switched on). There is a separate box on the form for texts. It starts unchecked, and you can send the form without ticking it. If you tick it, you agree to receive texts from Helmgrove (operated by Helmgrove LLC) at the mobile number you entered.
- Texting me first. When you text (559) 840-7710, you're asking me to text you back. I reply about what you asked.
- Asking me. If I ask “Can I text you the recap?” and you say yes, by phone or in person, I text you and note that you said yes.
Without one of those, I don't text you.
What the texts are, and who sends them
Texts about your request. I write and send these myself, one to one, from the Helmgrove business number, (559) 840-7710. They are not automatic. They cover things like scheduling a call, sending your recap or setup details, and answering your questions. If I ever send an automatic message to someone in this program, it says it's automatic.
No marketing texts. This program is for replies and follow-ups to your request. It is not for advertising: no offers, discounts or newsletters. If that ever changes, I'll ask for a separate yes, in writing, first.
How to stop
Reply STOP to any text. STOPALL, UNSUBSCRIBE, CANCEL, END and QUIT work too. You get one text confirming you're unsubscribed, and then nothing more.
You can also tell me in your own words, by text, call or email, that you don't want texts. I take you off right away.
If you change your mind, reply START to that number. I'll then text you only about the same kind of thing as before: replies to your request.
STOP only affects the number you reply to. If a business later uses Helmgrove, its texts would come from that business's own number, so you would reply STOP to that number to stop them (see If a business uses Helmgrove later).
How to get help
Reply HELP to any text from me. You'll get back Helmgrove's name and how to reach a person. You can also call (559) 840-7710 or email jesse@helmgrove.com. I reply within one business day.
Cost and delivery
Message and data rates may apply. Your mobile carrier decides what your plan charges. I don't charge for the texts.
Texts travel through mobile carriers. Carriers are not liable for delayed or undelivered messages. I can't guarantee delivery: carriers can delay, filter or block messages. Texts work with U.S. mobile numbers only, and they can't reach landlines or numbers that block texts.
Consent is not a condition of purchase
You don't have to agree to texts to buy anything from me, to talk to me, or to send the contact form. If you don't tick the box, I call or email instead.
Your mobile number and privacy
I collect your mobile number only when you give it to me, and I use it only to respond to your request. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent will not be shared with any third parties, except the service providers that deliver the texts and run this site, who handle it only to provide that service to me.
The full policy is the Privacy Policy.
If a business uses Helmgrove later
If a business signs up with Helmgrove, its missed-call texts would come from that business's own number, in its own name, and say they're automatic. Helmgrove doesn't run this for any business yet. If you ever get such a text, it is that business's program, not the program on this page.
- The first line of such a text would name the business and say the text is automatic.
- You would reply
STOPto that number to stop texts from that business, andHELPfor how to reach a person there. - The business would text only people who just called it. Each business would register its own texting number with the carriers, in its own name.
- For those texts, Helmgrove would be the service provider. To ask about your information, you would contact the business. See Privacy Policy for how I handle callers' information.
Who can use this program
You should be 18 or older and be the owner or regular user of the mobile number you give. If you get a new mobile number, tell me, so texts don't go to whoever gets your old one.
Changes to these terms
If I change these terms, I change the date at the top. If a change affects what texts you get or how often, I'll ask for your yes again before I send anything new.
Contact
Call (559) 840-7710, text the same number, or email jesse@helmgrove.com. I reply within one business day.
By mail: Helmgrove LLC, Clarksville, Tennessee.